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We Got This Covered
We Got This Covered
National
William Kennedy

Maryland woman buys Mercedes after dream BMW turns out to be a ‘nightmare.’ Then she finds an ‘obvious defect’ no one will fix

A Maryland woman says what began as an exciting online car purchase became a weeks-long ordeal involving alleged safety issues, missed work, denied repair claims, and a looming arbitration fight. For the buyer, what began as a dream car purchase has turned into what she called: “My nightmare.”

In a lengthy Reddit post that has drawn sympathy from other users, the buyer detailed how she first ordered a 2014 BMW M6 convertible from Carvana, only to discover serious problems after delivery. She ultimately returned the BMW and selected a 2019 Mercedes E-450 coupe instead. But she says the second car turned out to be an even bigger headache.

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