
A Maryland woman says what began as an exciting online car purchase became a weeks-long ordeal involving alleged safety issues, missed work, denied repair claims, and a looming arbitration fight. For the buyer, what began as a dream car purchase has turned into what she called: “My nightmare.”
In a lengthy Reddit post that has drawn sympathy from other users, the buyer detailed how she first ordered a 2014 BMW M6 convertible from Carvana, only to discover serious problems after delivery. She ultimately returned the BMW and selected a 2019 Mercedes E-450 coupe instead. But she says the second car turned out to be an even bigger headache.