If you were unable to submit a meter reading yesterday (Thursday, March 31) before the Ofgem price cap rose on Friday, don't panic. Martin Lewis, the money saving expert, has said it is still worth doing it today.
Many people found web pages and apps crashed for energy providers as people rushed to submit a meter reading so they were only paying the 'lower' price right up until the increase. Martin had urged people to make a note of their gas and electricity meters before prices shoot up from today (Friday, April 1).
Customers reported issues logging in to supplier websites including British Gas, EDF, E.On, SSE, So Energy and Octopus Energy from early on Thursday. But Martin has reassured people that it shouldn’t matter too much if they didn’t send over a meter reading yesterday, the Mirror reports.
