Money saving expert Martin Lewis has apologised for swearing and "losing his rag" in a background briefing with the energy regulator, Ofgem. Lewis referred to the agency's upcoming plans as a "f*****g disgrace that sells consumers down the river".
Ofgem is charged with protecting energy consumers by ensuring the energy market is run fairly. It has a particular mission to protect vulnerable customers and consider environmental concerns.
The specific details of what happens during background briefings are not usually made public. However, Martin Lewis felt compelled to issue the apology, describing his ire as "institutional not individual", and calling his comments "inappropriate". The money saving expert made his remarks in response to news that Ofgem will likely be making several changes to the energy market soon, including conducting a price cap review every three months.