Martin Lewis has urged households to check they are not seeing huge increases on energy bills - and revealed three reasons why energy suppliers could be overcharging for gas and electricity.
The MoneySavingExpert creator said one concerned reader disclosed that their monthly bills have soared from £86 to £251 - far over the 54% increase in the Ofgem price cap, the Mirror reported.
The energy supplier announced the price cap would increase from April 1, from £1,277 to £1,971 a year for those on a default tariff who pay by direct debit. This adds a hike of almost £700 on top of the average energy bill.
But rather than put total a cap on bills - as the name implies, the price cap sets a limit on the rates of each unit of gas and electricity an energy provider can charge.
Speaking on ITV This Morning earlier this week, Martin explained there are three reasons why you could be experiencing a sharp spike in direct debit payments.
"If he was on a cheap fix and his cheap fix ended and he's now moved to the price cap, that would explain the much bigger rise than the 54% price cap rise," Martin said.
"The second is...he was on the price cap and has moved to a fixed deal as those are more expensive than the price cap."
Martin also explained how some suppliers may have taken this opportunity to increase their estimate of how much you will be using in the future.
“Possibly because they want to future proof against rises in October,” he said.
But the MoneySavingExpert founder added: "If he's in credit, that should not be happening."
Martin also explained how some suppliers may have taken this opportunity to increase their estimate of how much you will be using in the future.
“Possibly because they want to future proof against rises in October,” he said.
But the MoneySavingExpert founder added: "If he's in credit, that should not be happening."
How to get help with your energy bills
British Gas has an Energy Trust fund that can be accessed by anyone, not just British Gas customers, providing you meet the eligibility criteria.
Help is also available from the following energy providers, if you’re an existing customer:
The exact eligibility requirements vary between energy providers. In some cases, you’ll need to be claiming certain benefits to apply.
Generally speaking, you’ll need to have spoken to a debt adviser first before applying, and you’ll have to show proof of your income and explain why you’re behind on your bills.
You may also want to use the free grants search tool from debt charity Turn2Us to see what help is available where you live.
If you’re struggling to work out what grants or help you could be entitled to, speak to one of the specialist energy charities.
They will also be able to help you if you think you’ve been unfairly treated and want to put in a complaint.
Finally, there are energy schemes for those on a low income or claiming benefits - but sadly, these have closed for this winter.
They'll open again later this year, so keep an eye out for when they start taking applications again.
There is the Warm Home Discount scheme, which offers £140 one-off payments for those who get the Guarantee element of Pension Credit or are on a low income.
Or you might be eligible for the Winter Fuel Payment scheme, where those getting the state pension can get between £100 and £300.
Low income households can also get £25 a week to help with energy bills during the winter thanks to the Cold Weather Payment scheme too.
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