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The Independent UK
The Independent UK
Amelia Neath

Martin Lewis criticises British Airways for third-party website that charges customers more

Where passengers get their travel authorisation documents from does not affect their plane tickets - (Getty Images)

Martin Lewis has criticised British Airways for suggesting the use of a third-party system for customers applying for travel authorisation documents.

British Airways partners with a firm called Sherpa through which passengers can apply for their travel authorisation documents, including the US Electronic System for Travel Authorization (Esta) permit.

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