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TechRadar
TechRadar
Craig Hale

Many SMBs are all-in on AI - despite not really knowing what it can do for them

NetApp
AI.

The adoption of artificial intelligence among small and medium-sized businesses in the UK seems to have hit a crossroads, as while enthusiasm for AI tools is high, understanding and strategic planning lag behind, new research has claimed.

A report from NetApp found only half (51%) of IT decision-makers surveyed understand how AI can benefit their operations, and only one in five (20%) have a strong understanding of how to harness artificial intelligence.

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