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The Independent UK
The Independent UK
National
Haleluya Hadero

Many retailers offer 'returnless refunds.' Just don't expect them to talk much about it

Amazon United States Walmart National Retail Federation Target
Retail Returnless Refunds - (Copyright 2021 The Associated Press. All rights reserved.)

It’s one of the most under-publicized policies of some of the biggest U.S. retailers: sometimes they give customers full refunds and let them keep unwanted items too.

Returnless refunds are a tool that more retailers are using to keep online shoppers happy and to reduce shipping fees, processing time and other ballooning costs from returned products.

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