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The Guardian - US
The Guardian - US
Business
Gene Marks

Many professionals take continuing education. Let’s add etiquette classes

Close up of coworkers handshaking while greeting during business meeting in the office
Etiquette isn’t just about dressing or socializing. It’s about saying please and thank you. Photograph: Drazen Zigic/Getty Images

As a certified public accountant, I’m required to earn at least 80 hours every two years of continuing professional education credits. Many other professions and trades, including lawyers, healthcare professionals, engineers, electricians, plumbers and certain contractors, have similar requirements. It’s a good idea.

These professional requirements often also include ethics training. That’s a good idea too. But just getting a refresher on ethics isn’t enough. Something else is needed – something that’s even more important: etiquette.

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