Many businesses are deploying AI faster than they’re preparing employees — leading to an 'AI underclass' at some firms

A person typing on a laptop and using a tablet. Only their upper torso, arms and hands are visible. Text superimposed on the image shows AI .

• Report finds 38% of employees consider themselves self-taught in AI, just 23% have received formal training
• Nearly half believe it's the employer's responsibility to provide upskilling opportunities
• 88% of workers are Level 1-2 on the readiness scale, only 12% are Level 3-4

New research from TrustedTech has warned of an "AI underclass," whereby uneven access to AI training and support could end up creating a two-tier workforce.