Passengers who boarded a plane at Manchester Airport say they waited more than two hours on the tarmac for baggage handlers to load their luggage. Stephen Davies, 63, from Bolton, says the Ryanair flight to Budapest was due to depart at 3.40pm on Wednesday.
But after the aircraft arrived an hour late, passengers were not able to board until after 5pm - and were then stuck on the tarmac for two hours and 15 minutes because, according to a message relayed by the pilot, baggage agent Swissport - which operates separately and with a different management team to Manchester Airport - didn’t have the handlers to unload the bags.
Property developer Stephen, who reports arriving into Budapest three hours and 15 minutes late, says he’s fed up of the ‘staff shortage’ reason given for what he believes is poor service, adding: “Initially the pilot said we'd be 25 minutes late, but then he said he wasn't getting any news at all. Eventually we waited more than two hours."
