A man has described the 'mayhem' he experienced when flying from Manchester Airport as children were 'forced to urinate in plastic bags' in huge security queues and some passengers collapsed.
Jack Makin, 32, and his wife Laura Story-Makin, 32, arrived at the airport - which has been plagued by problems due to staff shortages in recent weeks - three and a half hours before their flight to Malta was due to take off. But Jack said it took them five 'intense' hours to get from check-in to the boarding gate.
He said he saw one child be sick 'from dehydration and exhaustion' in the 'horrendous' security queues and that he had the 'worst experience' he's ever had at an airport. Manchester Airport apologised to any passengers who had an 'unsatisfactory' experience on April 1 - the day of the flight.
