Manchester Airport has hit headlines in recent weeks and months as travellers have reported "chaotic" scenes and queues that snake into the car park.
Airport boss Karen Smart quit her role on Tuesday, amid a growing backlash, to pursue "new career opportunities". Manchester Airports Group (MAG), which owns Manchester, Stansted and East Midlands airports confirmed that Karen Smart has decided to leave the business after eight years.
One man who had worked at the airport for 28 years resigned earlier this week "in protest" after weeks of delays and missed flights, Ray Ellis, 54, said the inconvenience passengers are suffering is "unjust".
