Manchester Airport has issued an update after a 'baggage issue' left passengers without luggage as they landed abroad. Airport bosses warned passengers about the problem yesterday (July 11).
The problem affected check-in at Terminal 2 throughout the day, with the issue still described as 'ongoing' late yesterday evening. Manchester Airport's 'resilience team' was called upon to keep check-in and security operations running while the problems were fixed.
But in an update issued this morning (Wednesday), a Manchester Airport spokesperson said the baggage system in Terminal 2 is now 'fully back up and running'. Engineers were called out to the airport yesterday and the repairs were successful, the airport says.
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Passengers flying from Manchester Airport this morning were advised to arrive as planned and follow any guidance provided by their airline. A number of travellers vented their frustration about yesterday's baggage issues on Twitter, after landing in their destination to find their bags had not arrived.
@jimdev235 wrote: @manairport any chance of finding my luggage? Your staff labelled it but no show at PVR [Puerto Vallarta Airport, Mexico].
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@ericahowardpim wrote: "Not only did you ruin the start with shambles in T2 assistance this morning …. But I land in Malta minus my case! Let’s hope my bag turns up tmw [tomorrow] and you don’t ruin my remaining six days."
@MukdasM added: "@manairport where are our luggage bags??? Been at Antalya since 1:30pm and it’s now 22:10 and no update as to where they are absolutely appalling kid’s clothes are all missing @TUIUK can you please take some responsibility and act now??"
Last night, a Manchester Airport spokesperson told passengers: "We appreciate your patience and cooperation during this time."
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