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Chidiebere Ogbonnaya, Professor of Human Resource Management, University of Kent

Management lessons from Ted Lasso: the importance of clear goals and positive feedback

Apple TV’s wildly successful comedy, Ted Lasso, has returned for a third series. The show’s well-meaning, if bumbling, American coach of fictional English football team AFC Richmond is known for his motivational speeches. Take this example from the first series:

Y'all played a heck of a game out there. We may not have won, but y'all definitely succeeded … I want you to be grateful that you’re going through this sad moment with all these other folks. Because I promise you, there is something worse out there than being sad, and that is being alone and being sad. Ain’t nobody in this room alone.

Lasso is a good manager – and an inspirational one – who always puts his team’s needs first. He can be too optimistic and ambitious at times, but he’s generally very supportive of those around him.

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