A man who died coughing up blood was told it would be an 11-hour wait for an ambulance, an inquest heard.
On January 5, Charles Stephen Rothwell, 69, was diagnosed with a chest infection and given antibiotics. But the next day, his condition "significantly deteriorated", which led to him calling the North West Ambulance Service.
An inquest held into the death of Mr Rothwell, held in Warrington, heard how he made four 999 calls that afternoon - the first being at 4.26pm. But an ambulance did not arrive until 7.37pm and paramedics were unable to resuscitate Mr Rothwell.