A father has described how a shopping trip with family turned into the day out from hell after they became stuck in a shopping center car park.
Paul Hampton, 49, has vowed never to return to the city again after spending hours trapped in the multi-storey car park at the Orchards Shopping Centre in Coventry.
Paul spoke of some shoppers giving up all hope after waiting for more than five hours, abandoning their cars with parents leaving their vehicles in order to feed children.
