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Tribune News Service
Tribune News Service
Business
Kyle Arnold

Man says American Airlines blunder put him in jail for 17 days after traveling through DFW

An Arizona man says he wrongfully spent 17 days in a rural New Mexico jail in 2021 after American Airlines mistakenly pinpointed him while helping police with a theft investigation at DFW International Airport, according to a lawsuit filed in Fort Worth Monday.

Michael Lowe, a Grand Canyon tour guide, said he was forced to sleep on the concrete floor that smelled of “urine and feces” in a small, overcrowded jail in Tucumcari, N.M., for more than two weeks, costing him thousands of dollars in lost tourism business.

That’s all because Fort Worth-based American Airlines incorrectly provided his name to police, who wanted a list of passengers on a flight Lowe took a year earlier, the lawsuit said.

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