An Arizona man says he wrongfully spent 17 days in a rural New Mexico jail in 2021 after American Airlines mistakenly pinpointed him while helping police with a theft investigation at DFW International Airport, according to a lawsuit filed in Fort Worth Monday.
Michael Lowe, a Grand Canyon tour guide, said he was forced to sleep on the concrete floor that smelled of “urine and feces” in a small, overcrowded jail in Tucumcari, N.M., for more than two weeks, costing him thousands of dollars in lost tourism business.
That’s all because Fort Worth-based American Airlines incorrectly provided his name to police, who wanted a list of passengers on a flight Lowe took a year earlier, the lawsuit said.