A man recorded the loud music which he says has made his life a a living hell for the last six years. Brian Brown says the "constant partying" of people living near his two-bedroom home of 25 years have driven him to depression.
Mr Brown says his neighbours keep the music blaring until 3am some days and once he was woken up by "what sounded like a plane landing on my roof". He says it's so loud he can't have a conversation with his girlfriend in his own home.
The Local Democracy Service contacted Mr Brown's neighbours who strenuously denied the allegations. In a statement the occupants, who wished to remain anonymous, also accused Mr Brown of what they described as unacceptable behaviour in relation to his noise complaints - including threats and "constant banging" on the ceiling below their property whenever he felt the noise was excessive.
Mr Brown, who lives at a two-bedroom ground-floor flat in Llys Trefor in Colwyn Bay, said: ""They have people around at all times of the night. They have music going as and when they want, as loud as they want. On one occasion, they were partying and I asked them to be quiet then one occupant hung out of the window and said they could play music as loud as they wanted until 11 pm.
"Then they kept it blaring until 3am. Another night, I finally got to sleep when I got woken-up by what sounded like a plane landing on my roof. I shot out of bed and heard what sounded like an altercation so I called 999. Nobody turned up. The walls were shaking. The ceiling was shaking, but the police wouldn’t come. They said it was a housing issue. The housing tells me to call the police.”
North Wales Live reported that the 53 year old added: "(The problem) is dance music, which I like, but not when it is so loud you can’t sit a foot away from your girlfriend and talk in your own home. I’m on anti-depressants because of their behaviour.
“The music is making me ill. After six years, the landlord organised noise-monitoring equipment. They (the housing officers) turned up in broad daylight, announcing they were there. They (the neighbours) went quiet for a week. Then I get a letter from the housing stating there is no statutory noise nuisance. They just don’t care.”
The North Wales Housing tenant added: "North Wales Housing are absolutely useless. I’ve complained and complained to the housing officer. I’ve got nowhere. I’ve had to stay at a friend’s because I just couldn’t take it. I was paying rent on a flat I couldn’t actually stay in.
"But North Wales Housing’s action plan was for me to go home, log it, and get evidence, all of which I’ve been sending them over the last five years, and they’ve ignored it. North Wales Housing asked me if I had thought of moving. I’ve been here 25 years. "hy should I move?”
The 53 year-old, who is , says the situation has become so bad that he is now regularly forced to stay with friends to escape the late-night racket. But his neighbours strongly dispute the allegations and have accused Mr Brown of some "unacceptable behaviour" of his own.
Speaking about the situation, Mr Brown branded his neighbours "anti-social" and claimed that the loud noises from the property have kept him up as late as 3am on some occasions. he added.
Mr Brown's neighbours said they all now "live in fear of making any type of noise" as they are worried it might prompt more "banging" and complaints from Mr Brown. The statement also said that one member of the household had been diagnosed with adjustment disorder due to Mr Brown's "constant banging and complaints" about the noise.
Allan Eveleigh is the assistant director of communities for North Wales Housing and commented: “We have investigated thoroughly the reports Mr Brown has made and explored the options available to us as a landlord. This includes installing specialist noise-monitoring equipment and offering to pay for professional independent mediation to help manage the situation.
“The levels and frequency of noise reported do not, in the opinion of our legal advisors, meet the threshold for any legal resolutions at this stage. Should the situation change, we are fully committed to taking any proportionate actions that might improve the situation.
“We take reports of noise nuisance seriously and understand the impact that this can have for those involved. We are sorry to hear of the concerns Mr Brown has raised and we will continue to explore whether there are any appropriate actions or support that we can offer in this case.”
But Mr Brown rejected any suggestion that mediation would solve the problem and said he was "disgusted" by North Wales Housing's response to the issue. North Wales Police were contacted for a comment.
