Receiving an Amazon package should be exciting. After days (or hours) of waiting, the rush of dopamine rushes through the brain as soon as it arrives. However, those feelings can instantly transform into frustration if the package is damaged. It’s even worse when it’s because your dog ruined it since the driver failed to follow the instructions.
Amazon Delivery Gone Awry
The video starts with TikTok creator Kingsley (@kingsleyt24) unveiling his screen recording of the Amazon delivery screen. At the bottom, he circles the instructions box. “Please leave on trash or recycle bin, my dog will chew the package. Thank you,” he writes. Below the box is a disclaimer that reads in italics, “Your instructions help us deliver your package to your expectations and will be used when possible.”
Next, the clip cuts to a recording of a man appearing to be an Amazon Flex driver due to his vest and walking from his parked car in the stormy night toward the front gates. Instead of placing the item on the garbage bins beside the entrance, he nonchalantly chucks it over the gate, which catches the attention of the Australian Kelpie the content creator warned about.
The gnawed white sneakers and plastic packaging on the ground are evidence that Kingsley’s package didn’t arrive as expected. “Thanks Amazon,” he remarks in the text overlay, accompanied by a heart texting symbol.
He continues his sarcasm in the caption, “Thank you for taking my delivery instructions into consideration Amazon.”
Why Are Viewers Divided?
Kingsley’s video amassed 2.9 million views, igniting debate in the comments section about who was at fault. Many blamed the driver for ignoring the written directions.
“Amazon gives you the option to leave delivery instructions for a reason. If the drivers aren’t going to follow them, why bother giving us the option??” one viewer stated.
“I’d be calling Amazon and reporting it. The delivery driver did not follow instructions,” another echoed.
Even an alleged Amazon worker entered the chat, “I work as an [Amazon] delivery driver and I always follow the delivery instructions. The only thing that sucks is when the customer doesn’t update their delivery instructions. But this driver just genuinely didn’t care and that’s unacceptable.”
Nevertheless, some still assigned the blame to the owner.
“Why leave your dog outside if it eats packages? cant blame the driver,” one commenter said.
“Why is your dog alone outside in bad weather?” a second noted.
Has This Been A Problem Before?
In response to the negative responses, Kingsley posted a follow-up clip of a separate incident. This time, a German Shepard stood outside the front gate as the sun started setting. Then, a regular Amazon driver approaches the gate where the trash cans are located, carrying two packages. When he arrives in front of the bins, the Australian Kelpie appears as the driver places the packages on top and snaps a photo as proof. Once he captured the photo, he walked away and the dogs started barking. The content creator posted it to prove this driver listened to his directions whereas the other one either didn’t see them or care to follow them.
Amazon Flex Package Drop Off Process
Flex drivers are independent contractors who drive their own vehicles to pick up and deliver Amazon packages. From there, the driver can notify the customer, who, in the option, asks to secure pets and turn on the lights if it’s dark, according to the company’s website. Upon arrival, they can access specific delivery information through the notes located at the bottom of the app and drop off the package. Like the disclaimer in the screen recording in Kingsley’s original video notes, customer directions may not be completely carried out as desired.
@kingsleyt24 Thank you for taking my delivery instructions into consideration Amazon #amazon #hooray ♬ original sound kingsleyt24
The Mary Sue reached out to Kingsley via TikTok comment and direct message as well as Amazon Flex via email.
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