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The Economic Times
The Economic Times
National
Trending Desk

Man fights an AI chatbot for several minutes over a Rs 820 refund, here's why he says the bot won

LinkedIn

A customer's attempt to secure a Rs 820 refund turned into a frustrating 20-minute exchange with an automated support system, after which he claimed the chatbot ultimately outlasted him rather than resolving his complaint, according to a LinkedIn post that has since drawn wide attention.

Customer describes struggle with automated support

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