As an expert or employee, it can be pretty annoying when some customer acts like they know more than you in the workplace. Often enough, these entitled, know-it-all customers are entirely delusional, but sometimes the universe sets things up to humble you.
A man shared a somewhat comical encounter with a home improvement store cashier who was absolutely sure she knew what she was doing and then proceeded to give him an entirely too large refund. We reached out to the man in the story via private message and will update the article when he gets back to us.
