A gay man claims he was goaded and called a homophobic slur by staff at a cosmetics shop on the Nottinghamshire border. Ryan Nelson was shopping at the Cosmetic Company in the East Midlands Designer Outlet, run by Estée Lauder, when he received the alleged abuse on April 2.
The 31-year-old from Birmingham, who was out with his partner, Ashur Stanley, claims staff carried on despite being informed he was registered disabled. Estée Lauder said an internal investigation found there was no evidence of verbal abuse.
However, Mr Nelson, who has ADHD and autism, alleges workers laughed at him and at one stage called him a 'f**'. He said it started when a staff member intruded on their conversation.
