
The “hacks” on social media promising to help you get more for less money at big-name coffee chains sound fascinating. But for the barista behind the counter, these hacks are often just a thin veil for harassment.
TikTok creator and California-based barista @jorlala (Bhad Barista) has gone viral with a similar story that has reached over 4.7 million viewers. She details an encounter with an entitled customer that left her shaking with rage. Bhad Barista’s skit of the real encounter shows how the scam culture is plaguing service workers.