Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Guardian - UK
The Guardian - UK
Business
Sarah Butler

M&S fashion rivals ‘benefited from its pause on online orders after cyber-attack’

A woman looks at the M&S website on a laptop.
Marks & Spencer had to pause orders on its website for almost seven weeks because of the cyber-attack. Photograph: Marks & Spencer/PA

Next, Zara and H&M all benefited from extra sales when their rival Marks & Spencer was forced to halt orders on its website for almost seven weeks after a major cyber-attack that weighed on its own sales.

Clothing sales at M&S slumped by a fifth in the four weeks to 25 May compared with the same period a year before after the website, which usually accounts for a third of M&S’s clothing and homeware sales, stopped taking orders. Sales had soared 11.5% in the prior three months, according to the latest figures from analysts at Kantar.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.