The boss of Marks & Spencer has urged customers to come into its stores to shop in person this bank holiday weekend as the retailer works “day and night” to tackle the cyber-attack that has crippled its online operation.
The retailer’s IT systems were hit by a ransomware attack almost two weeks ago. It is still not taking online orders, and the availability of some products in its stores has been affected after it took some of its systems offline in response.
