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The Guardian - UK
The Guardian - UK
Business
Sarah Butler

Luxury tights brand Wolford apologises for delays to orders and refunds

A Wolford store in Spain.
The latest problems at Wolford follow the replacement of its CEO in June and a near-27% slump in sales for the first half of the year. Photograph: SOPA Images/LightRocket/Getty Images

The luxury tights and lingerie brand Wolford has apologised after heavy criticism from customers over delays to orders and refunds, admitting its delivery services were overstretched.

Shoppers have taken to the reviews site Trustpilot to warn others against making orders, with some saying they had waited for more than a month for their goods to arrive and had been unable to obtain a refund.

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