An award-winning Edinburgh hotel has apologised after a guest was left unimpressed with their 'micro-room'.
The four-star InterContinental Edinburgh The George, on George Street, is known for offering a luxury experience and is rated a strong 4.5 on Tripadvisor with 1,638 guests branding it as excellent.
However, one American guest has called their experience "horrendous" after they were put into a "micro unit" with a view leaving much to be desired.
