A guest at an Edinburgh hotel has branded their stay ‘uncomfortable’, saying they were left feeling like staff ‘weren’t interested’.
The customer took to TripAdvisor to make their feelings known, also highlighting the ‘very thin’ walls. The Leonardo Royal Haymarket were quick to respond, giving ‘sincere apologies’ that the stay didn’t match expectations.
Posted on March 11, the review reads: “Our room was standard and did the job.