A Louisiana TikTok creator says what should have been the start of a relaxing Caribbean vacation turned into a frustrating ordeal that left him stranded in New Orleans, separated from his luggage, and wondering why a birth certificate he says he had used for years suddenly no longer qualified him to board a Carnival Cruise Line ship. BrianKeith66 (@briankeithw) documented the experience in a series of videos after he says Carnival denied him boarding on a closed-loop cruise departing from New Orleans for the Western Caribbean.
In his TikTok posts, he claims the issue centered on his birth certificate, despite presenting it alongside his driver’s license. “I started off with a great morning,” BrianKeith66 says in one video. He explains that he and his partner woke up excited for the trip to celebrate their first wedding anniversary, arrived at the cruise terminal in good spirits, and expected to board without trouble.