As businesses try to recover from the pandemic in the face of rising inflation, many will be eyeing the potential cost savings delivered by automation. A successful rollout would mean that software, rather than staff, carries out repetitive work, saving the business money and taking away unfulfilling tasks from employees.
Researchers at the management consulting company Gartner have predicted that organisations that double down and aim for “hyperautomation”, where many processes are automated, will see a 30% cut in their cost of operations by 2024.
