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The Guardian - UK
The Guardian - UK
Business
Rupert Jones

Lloyds customers unable to make payments due to IT glitch

Lloyds Halifax Bank of Scotland
The Lloyds app on a mobile phone screen
Some customers were still experiencing problems three hours after the outage started. Photograph: David Burton/Alamy

Lloyds Banking Group has apologised after thousands of its customers were unable to make payments or send money due to another IT glitch.

According to Downdetector, a website that lets people track real-time service issues and outages, customers started noticing problems shortly after 11am on Wednesday, with issues affecting many of the group’s brands: Lloyds Bank, Halifax, Bank of Scotland, Scottish Widows and MBNA.

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