The boss of Lloyds Banking Group has warned that bankers will need to “reskill themselves” to survive the oncoming AI boom that stands to transform the financial services sector.
Charlie Nunn told reporters on Thursday that while he could not predict the full impact that AI would have over the next decade, it was clear that banks would be hiring staff with very different skill sets going forward. “This is going to radically change how customers experience financial services,” he said, meaning banks like Lloyds would “have to support colleagues to re-skill themselves”.
