Get all your news in one place.
100's of premium titles.
One app.
Start reading
Chronicle Live
Chronicle Live
Business
Catherine Furze

Lidl loyalty perk changes spark angry feedback from shoppers

Lidl shoppers have blasted changes to the store's 'Lidl Plus' loyalty app, which means they will need to spend more to earn discounts.

Under the old system, shoppers got £10 off a future shop when they spent £200 in one month, but the changes mean that now customers have to spend an extra £50 a month and the reward is 10% off your next shop - so you'll have to spend £100 in one go next time to get the same £10 back. The new rewards scheme effectively means that shoppers will have to spend £350 each month to get the same discount as the old scheme, which started on September 1. Until now, shoppers were able to simply go in store and buy £10-worth of goods and get them for 'free' using the voucher.

Lidl said the changes - which has also introduced a free cleaning product when you spend £150 in a month - mean "more customers get more rewards, more often", but regular Lidl shoppers aren't convinced.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.