The boss of British Gas’s owner has acknowledged the “pain” caused by this week’s looming leap in energy bills, as it announced an extra £2million to help hard-up households.
Chris O’Shea, head of industry giant Centrica, admitted cost of living hit customers were already struggling with everything from filling up the car to the weekly shop.
That is before British Gas, like other suppliers, hikes prices for millions of customers from this Friday.
