As a cybersecurity educator, I’m used to being the unofficial IT support for my friends, family and neighbors. Forgotten passwords, suspicious emails, how-to’s – I’m the person they turn to because I “know about computers.”
So when I received a text from one of my neighbors, a woman in her early 70s, saying she had been scammed, I did not immediately think the worst. I texted her with the usual advice: Change your passwords, contact your financial institution, file an identity theft report, and perhaps make a police report if the situation was serious.
