A West Belfast woman says she has been left in limbo after her £600 energy support voucher was sent to the wrong address and cashed in by someone else.
Lagmore resident Janette moved into her home in Hazel Close last year, and assumed there would be a smooth delivery of her voucher. But with the deadline for it to be spent looming, she fears that she may not get it at all.
Speaking to Belfast Live, Janette said she's had no other option but to reach out to political reps for advice.