Knowledge workers don’t seem to think AI will replace them—but they expect it to save them 4 hours a week in the next year

(Credit: Mario Tama - Getty Images)

Thanks to generative AI, we’re witnessing a transformative shift in the workplace for knowledge workers. The rapid pace of adoption is unlike anything we’ve experienced before, and it could end up being more influential than the arrival of the PC, the internet, social media, mobile, and cloud technology transitions that preceded it.

According to our recent global study of more than 2,200 professionals working in the fields of law, tax, accounting, risk, compliance, and other knowledge fields, there’s a tremendous sense of excitement about the here-and-now and future potential of generative AI to improve their work—not to mention their work-life balance.