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Fortune

Nicholas Gordon

'Know your agent': Banks face a new compliance challenge as AI agents shop and pay on their own

(Credit: Graham Uden for Fortune)

Financial firms have spent decades perfecting “know your customer” rules. Their next compliance challenge: “know your agent.”

That was the warning from Zhuoqun Bian, president of Ant Digital Technologies, the enterprise arm of Ant Group, at the Fortune Leaders Forum in Macau on Sept. 8.

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