A woman was told to "follow me" by an Asda worker after she was spotted looking upset in the store.
Sue, who works in an Asda store in Ellesmere Port, was approached by a woman to see if the £20 note she couldn't find, that she was going to use to pay for her electricity bill, had been handed in to staff.
When Sue told the customer, who had young children, nothing had been handed in, the woman became "upset". Sue, who has worked for the supermarket chain for 25 years, stepped in to help, reports LiverpoolEcho.