Information and communication technologies (ICTs) hold great potential to expand African economies. They include mobile banking platforms, internet-enabled communication devices and e-government services. All of these can enhance financial inclusion and improve services for citizens.
Kenya’s mobile money transfer platform, M-Pesa, for instance, has given millions of people access to banking services. And Rwanda’s e-government platform has streamlined public service delivery for its citizens.
Mobile phones have given more people access to the internet. There were 63.94 million active cellular mobile connections in Kenya at the start of 2023, against a population of 50 million.
