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Fortune
Fortune
Entertainment
Bilin Lin

Kelly Clarkson’s $15,000 bird feud with a Brooklyn shop shows why winning the argument can cost you customers

(Credit: Art Streiber—NBC/Getty Images)

A $15,000 mechanical bird, an unhappy celebrity customer, and a Brooklyn small business defending its side of the story have turned an ordinary shopping dispute into a viral feud.

In a post on X Saturday, singer Kelly Clarkson said she got the Pretty Woman treatment at Art of Play, a curiosity shop in Brooklyn Heights. She said a staffer looked at her as if she “couldn’t afford” the mechanical bird she wanted to buy.

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