Everyone loves a takeaway from time to time, and food delivery apps like Just Eat mean you can have it delivered to your door with the click of a button.
While it can save you a lot of hassle, many customers end up paying more for the convenience.
Most apps have hidden costs that you wouldn't be charged if you ordered directly from a restaurant. These can include service charges and delivery fees.
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It comes as Just Eat is reminding its customers in Ireland of it's Price Promise.
With the Just Eat Price Promise, customers can submit a claim if they find out that they could have got food cheaper by going to the restaurant directly.
If successful, customers can get twice that money back in a voucher to spend on the app.
It doesn't count if the order comes out more expensive because of the service charge, and it only applies to orders from restaurants and not supermarkets.
A post on the Just Eat Ireland website explains: "We guarantee you’ll pay the same price for your meal ordered on Just Eat as you would ordering from the restaurant direct. So, if you find your order placed on Just Eat advertised by the restaurant for less (either on a menu popped through your door or advertised anywhere online) then we’ll send you double the difference in the form of a Just Eat voucher. That’s our Price Promise to you.
"Making a claim couldn’t be easier. Simply pop your Just Eat order number into the form online and upload any links or photo evidence to show your order advertised by the restaurant cheaper elsewhere. It’s as easy as that!
"Once we’ve received your submission, we’ll get back to you within 24 hours.
"Excludes card payment and delivery fees, special offers, collection and dine in orders (if you place a collection order on Just Eat or order directly with the restaurant and collect your order from the restaurant or eat/dine in at the restaurant)."
All customers need to do is get in touch with Just Eat within 14 days of placing their order, and if they've paid too much they'll get a voucher for double the difference.
For example, if a customer finds out they could have got their food for €5 less by going to the restaurant directly, they could get a voucher for €10.
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