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Evening Standard
Evening Standard
Business
City Spy

JPMorgan plots AI tool to auto-respond to work emails

Ask any Fleet Street hack about the state of their inbox, and you’ll at once be greeted with a grimace. I get hundreds of emails a day, they’ll say, and most of them are utter tosh (top-notch newsletters notwithstanding). What I wouldn’t give to have my account shut down for good.

But the journalism world is not the only one maddened by the drudgery of email. The view is echoed by Manuela Veloso, JPMorgan’s head of AI Research, who says she too is fed up with the deluge of messages she has to respond to.

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