Jobcentre officials have been ordered to stop referring penniless benefit claimants to food banks because it breaches data privacy law, in a move charities have warned will cause delays in crisis help for thousands of hungry households.
For years the Department for Work and Pensions (DWP) has allowed jobcentres to issue DWP-designed “signposting slips”, which allow claimants to access local food banks, many of which will not give out food parcels without a formal referral.