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Daily Mirror
Daily Mirror
National
Izzy Hawksworth & Sam Ormiston

Jet2 praised for putting baby's forgotten teddy on next flight - with own boarding pass

A mum has praised a budget airline for going 'out of its way' by reuniting her baby boy with his favourite toy bunny - just in time for his first birthday.

Jenny Wilkinson and Shaun Tennant flew to Majorca from Leeds Bradford Airport last month with their little boy Louis.

But when they arrived on the Spanish island they noticed his beloved stuffed toy, Bun-Bun, was missing.

The couple thought they had lost the treasured toy forever, which little Louis was gifted at birth.

But Jet2 was already trying to reunite the toy with the family using social media after staff had found the bunny on the plane.

Bub Bun even got given his own boarding pass for his return flight to Leeds (Jet2.com / SWNS)

Once the family returned home, a friend spotted the post and informed the family, who then contacted the airline to get Bun-Bun home just in time for Louis' first birthday.

Shaun, from Wakefield, West Yorkshire, said the tot grinned as he grabbed the toy when it was returned to him.

He added: "We are so grateful to the entire Jet2.com team.

"Everyone has gone out of their way to make sure that Bunny was brought home and they've even brought the journey home to life thanks to the pictures they have shared, it's amazing.

"The moment Louis saw him he reached out to grab him with the biggest smile and it's fair to say it has been a brilliant first birthday."

Little Louis was over the moon after being reunited with his toy rabbit (Jet2.com / SWNS)

Airline staff made sure Bun-Bun arrived back home safe, where he was pictured with his own suitcase and boarding card and sitting in the aircraft cockpit getting ready to fly.

Jet2 employee Ivonne McLachlan, based at Palma de Mallorca Airport, found the bunny in the lost property office and turned to social media to track down its owner.

He said: "We knew that one customer would be really missing his toy bunny so we wanted to do everything we could to bring them back together.

"Making customers happy is what this job is all about, so I'm over the moon to have helped get bunny back to Louis for his birthday.

"I guess all that's left to say on top of that is happy birthday Louis - and I hope bunny enjoyed his flight home!"

Mum Jenny told the BBC : "He was already unsettled because he was in an unfamiliar cot, in different surroundings.

"There are so many complaints at the moment about airlines that I feel Jet2 deserves praise for going out of their way.

"What they did for Louis was wonderful."

Have you got a story to share? We want to hear all about it. Email us at yourmirror@mirror.co.uk

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