A flight from Manchester Airport had to be diverted after an "OAP" hit a Jet2 employee after he allegedly took her gin and tonic off her.
Airline staff were forced to divert the Rhodes flight to Munich on Wednesday (August 24), so they could offload the woman to police. Videos circulating on social media show a male staff member trying to calm down a grey-haired woman, who appears to be in her 70s.
She was reportedly irate after having her request for free champagne rejected. The woman was then said to have ordered a gin and tonic which was taken away by cabin crew after she continued to be aggressive.
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The woman then smacked her head on the overhead locker, before reaching out and smacking the man across the face. Another member of staff came over to help restrain the woman, who fell back into her seat before the clip ended.
One of the passengers on the flight, who wished to remain anonymous, told The Mirror that the woman also urinated in her seat before she was escorted off the plane by nine police officers.
They said: "A woman on the flight repeatedly asked the flight attendants for free champagne. The flight attendant told the woman that wasn't part of the service and she bought a gin and tonic in the end." At this point, the woman reportedly began to get aggressive, which prompted the flight attendant to remove her drink. The witness said the woman had started swearing and had violent outbursts.
At one point she got up and tried to open the cabin door mid-flight before two male passengers had to hold her down when she tried to punch other people, they claimed. They added: "She urinated over three seats and repeatedly had bursts of violent episodes until we had to make an emergency landing in Munich.
"Upon arrival at Munich she was escorted off the plane by around nine police officers along with an ambulance and fire services. We were in Germany for over two hours. Jet2 handled this situation really well and the captain of the plane gave everyone complimentary drinks."
A Jet2 spokesperson told the MEN : "We can confirm that flight LS819 from Manchester to Rhodes was diverted to Munich Airport so that a disruptive passenger could be offloaded. We would like to apologise to customers for this unforeseen delay and any inconvenience caused.
"The health and safety of our colleagues and customers remains our number one priority and, as a family friendly airline, we take a zero-tolerance approach to disruptive behaviour. We will not hesitate to vigorously pursue any costs incurred as a result of this diversion."
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