Musician Jarrod Morris recently found himself in a frustrating travel predicament when American Airlines denied him boarding for a flight to Canada because his passport was deemed “mutilated.” Morris had already checked in for his flight, only to be stopped at the gate.
An American Airlines worker, seen in a video Morris posted to Facebook and Instagram, inspected his passport closely. “Because it’s mutilated, we can’t let you travel to Canada like this,” the worker explained, adding a stern warning: “Canada doesn’t play. You’ll get a fine for this.” The worker was manipulating the passport, clearly showing its condition. Morris’s passport was in pretty rough shape, with worn pages and a cover that was significantly peeling.
