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The Independent UK
The Independent UK
Health
Independent and Lauren MacDougall

Voices: ‘It will never be an emotional substitute’: Readers on whether AI can replace human therapy

Lauran Ware’s experiment using ChatGPT as a therapist has divided Independent readers, prompting a debate about the role of AI in mental health support.

Many agreed with the article’s central argument: AI cannot replicate human connection. Several readers argued that, without emotions or lived experience, chatbots can offer practical advice but will always fall short of genuine empathy or relational depth. For them, therapy is as much about being understood as it is about problem-solving.

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