A disabled man was left out of pocket and furious after a tram journey became a nightmare. Now Metrolink has apologised for his ordeal.
Patrick Matthew has used a wheelchair since he suffered catastrophic injuries in an accident five years ago. On Boxing Day he met a friend and went shopping at the Trafford Centre.
The 38-year-old said: "On the way home I got the tram from the Trafford Centre and got off at Cornbrook where I had a wheelchair uber waiting for me. But when I got off I discovered that the lift was out of order.
