This blog has now closed. You can read our full report on the latest developments in the Middle East here and all our coverage of the Israel-Gaza war here.
Several McDonald’s markets in the Middle East and some outside the region were experiencing a “meaningful business impact” due to the Israel-Hamas conflict as well as “associated misinformation” about the brand, CEO Chris Kempczinski has said.
Major Western fast-food chains including McDonald’s and Starbucks have seen largely spontaneous, grassroots boycott campaigns over their perceived pro-Israeli stance and alleged financial ties to Israel, Reuters reported.
Kempczinski said the misinformation surrounding brands like McDonald’s was “disheartening and ill-founded.” In a LinkedIn post he said:
In every country where we operate, including in Muslim countries, McDonald’s is proudly represented by local owner operators who work tirelessly to serve and support their communities while employing thousands of their fellow citizens.
In October, McDonald’s Israel said on its social media accounts that it had given thousands of free meals to Israel Defense Forces personnel.
This was later renounced by McDonald’s franchises in some Muslim countries, highlighting the polarized regional politics that global corporations navigate during war.
Some of the Western brands are feeling the impact of boycotts in Egypt and Jordan that have now caught on in some countries outside the Arab region including Muslim-majority Malaysia.
As of fiscal 2022, the company franchised and operated about 40,275 McDonald’s restaurants across more than 100 countries. The fast-food chain reported total annual revenue of $23.18 billion in the year.
